POSITION:

Job Share, 2 days per week (17 hours total), £12.50ph. A private podiatry practice is looking for a permanent part-time receptionist to work as part of a team of 2 on a job share basis.

JOB SUMMARY:

This role requires the candidate to provide a professional and high quality customer service experience to the patients. Receive and assist patients in a courteous way and project a positive and friendly image to patients. Dealing with general enquiries face-to-face and over the telephone, booking and cancelling appointments, processing payments accurately along with a wider variety of administrative responsibilities.

• Taking patient bookings accurately using the Outlook Calendar booking system and processing all bookings in a timely manner and with attention to detail.
• To deal with all general enquiries, bookings, amending and cancelling patient’s appointments.
• Answering incoming telephone calls and ensuring calls are documented as necessary.
• Registering new patients.
• Can manage a variety of different administrative tasks as allocated by Podiatrist.
• To take messages accurately and pass on information.
• Filing and retrieving paperwork and medical records as necessary.
• To provide general administrative support such as patient’s invoices, photocopying, etc.
• Take payments for treatment and record correctly.