Full job description

Receptionist (Arabic Speaker)

Job Summary

We are seeking a organized and professional Receptionist to join our medical center in Abu Dhabi. The successful candidate will be the first point of contact for patients, providing excellent customer service while managing front desk operations and ensuring a smooth patient experience.

Key Responsibilities

• Welcome and assist patients and visitors in a professional manner.
• Schedule appointments and manage the clinic's appointment calendar.
• Register patients and maintain accurate records in the electronic medical record (EMR) system.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Verify patient information, insurance details, and process payments.
• Coordinate with doctors and clinical staff to ensure efficient patient flow.
• Maintain a clean and organized reception area while ensuring patient confidentiality.

Requirements

• High school diploma or equivalent; a diploma in Administration or a related field is an advantage.
• Minimum 2 years of experience as a receptionist, preferably in a medical center or healthcare facility.
• Proficiency in Microsoft Office and experience with EMR systems is preferred.
• Excellent communication, interpersonal, and customer service skills.
• Fluency in Arabic is required.

Benefits

• Competitive salary package.
• Supportive work environment and opportunities for career growth.

Language:

• Arabic (Required)
• Work Location: In person

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