Job description

Radiologische Allianz GmbH & Co. eGbR is a physician-led, multi-site group practice specializing in radiology, nuclear medicine, and radiation therapy. At 26 locations in and around Hamburg, over 550 highly qualified employees from various disciplines work together in an interdisciplinary manner. We all share the common goal of providing the best possible care for our patients.

Become part of our team!

We are looking for a dedicated receptionist (m/f/d) for our location in Mörkenstraße (Altona) as soon as possible, either full-time or part-time:

Your tasks:

• They provide service-oriented and professional care to our patients and referring physicians.
• They check and scan all relevant documents (e.g. referral slip, lab results, previous findings) and ensure that the patient file is complete.
• They hand out information and explanation sheets and provide support with any questions.
• They handle appointment scheduling by phone or via Doctolib and process inquiries by email.
• They prepare the dispatch of medical reports and assist with daily mail processing.
• They receive deliveries of goods and assist with checking and replenishing consumables.
• They ensure that all organizational processes run smoothly, even during periods of high patient volume.
• They consistently ensure compliance with all hygiene standards in accordance with internal guidelines and legal regulations.
• They actively participate in the training of new colleagues and trainees and promote a good team culture.

Here's what you can look forward to:

• Above-standard salary
• Jobs in the heart of Hamburg with excellent public transport connections
• 30 relaxing vacation days
• HVV JobTicket Premium (Deutschlandticket) with attractive employer subsidy
• Radiology Alliance Card: Debit MasterCard with monthly credit (after the trial period)
• Training and further education budget
• JobRad: Company bicycle for private use
• pme Family Service: Advice and support with care, nursing & life situation coaching
• MachtFit platform for health promotion with an annual budget for sports and health courses
• Occupational pension scheme (bAV) with employer contribution according to the pension regulations
• Compensation is based on qualifications and experience within the framework of our transparent compensation system.

Job requirements

Your profile:

• You have completed training as a medical assistant (m/f/d), dental assistant (m/f/d) or hotel specialist (m/f/d), or alternatively, you already have sound experience in patient or customer care.
• Furthermore, you must be willing to work at least 32 hours per week.
• New graduates and those returning to the workforce are very welcome.
• Very good German skills 
• Empathy and enjoyment in interacting with people
• Team spirit and commitment
• Basic PC skills in common applications
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