Receptionist-Records Associate (53271) at LIFESKILLS GROUP

Hopkinsville, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

12.6

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office, Excel, Data Entry, Filing, Scanning, Communication, Interpersonal Skills, Client Confidentiality, HIPAA Compliance, Scheduling, Front Desk Operations, Technical Skills, Attention to Detail, Professional Appearance, Teamwork, Integrity

Industry

Mental Health Care

Description

Job Details Job Location: Westerfield Building PC 0AV58 - Hopkinsville, KY 42240 Position Type: Full Time Education Level: High School Salary Range: $12.60 Travel Percentage: Up to 25% Job Shift: 1st shift Job Category: Admin - Clerical POSITION SUMMARY: The Receptionist manages front desk operations, greets clients and visitors, answers calls, and schedules appointments in a professional and efficient manner. This role supports communication between clients and staff while maintaining a welcoming environment. Travel to other clinic locations may be required to provide coverage and ensure smooth operations. Greet clients, visitors, and staff in a courteous and professional manner. Answer, screen, and direct phone calls promptly and accurately Check in clients and notify the appropriate staff of arrivals. Schedule, confirm, and update client appointments in accordance with established procedures. Maintain client confidentiality and adhere to HIPAA and company privacy policies Assist with data entry, filing, scanning, and general administrative tasks as assigned. Provide front desk coverage and support at other clinic locations when necessary Communicate effectively with supervisors and team members regarding coverage, scheduling, and workflow needs. Perform other related duties as assigned to support the clinic’s operations. Other duties as assigned by the Office Manager Qualifications QUALIFICATIONS: High school graduate Proficiency in Microsoft Office/Excel Proficiency in computers. Technical experience/interest sufficient to operate related hardware, printers/copiers. JOB REQUIREMENTS / EXPECTATIONS: Maintain accuracy and attention to detail in all administrative tasks. Follow established office procedures, scheduling guidelines, and documentation standards. Maintain accuracy and attention to detail in all administrative tasks. Follow established office procedures, scheduling guidelines, and documentation standards. Present a professional appearance and demeanor consistent with clinic standards. Exhibit strong communication and interpersonal skills when interacting with clients, staff, and visitors. Support the organization’s mission, value and commitment to quality client care. Adapt to changing priorities and assist with coverage at other clinic locations as needed Maintain a professional, courteous, and helpful attitude at all times. CORE VALUES: All employees must be willing to live our company's core values. Integrity – Exhibiting the highest moral, ethical and legal standards. Doing the right thing – even when no one else is looking. Teamwork – Putting team success over personal success. Actively valuing the strengths and talents of others. Trust/Respect– Seeing and believing in the good intentions of others. Interacting with others in a way that makes them feel valued. Listening without judging. Offering understanding and acceptance. Care/Compassion – Demonstrating unconditional kindness, concern and empathy. Exhibiting genuine concern for others. Ownership/Accountability – Taking personal responsibility for one’s work, actions and feelings. Accepting responsibility for and learning from mistakes.

Responsibilities

The Receptionist manages front desk operations, greets clients and visitors, answers calls, and schedules appointments. This role supports communication between clients and staff while maintaining a welcoming environment.