Receptionist - Red Rock Harley-Davidson at Las Vegas Harley Davidson

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

12.0

Posted On

24 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Multi-line Phone Systems, Professionalism, Multi-tasking, Interpersonal Skills, Computer Proficiency, Organization, Teamwork, Problem Solving

Industry

Retail

Description

Receptionist Be the first impression. Be the lasting one. At Red Rock Harley-Davidson, we don’t just open our doors; we welcome riders, future riders, and lifelong customers into a culture built on freedom, connection, and experience. The Receptionist is the heartbeat of that first impression. You are the first face customers see and the last voice they hear. Your energy, professionalism, and ability to connect set the tone for everything that happens inside our dealership. If you bring personality, presence, and pride to your work, we want you on our team. What You’ll Do * Create an Unforgettable First Impression Greet every guest with confidence, energy, and authenticity. Making them feel welcome the moment they walk in. * Own the Front Desk Experience Serve as the central point of contact for all guests, ensuring every interaction is smooth, professional, and positive. * Handle High-Volume Communication Answer and route multi-line phone calls efficiently while maintaining a friendly, polished tone. * Guide the Customer Journey Direct customers to the appropriate department (Sales, Service, Parts, MotorClothes) and ensure seamless handoffs. * Be the Information Resource Provide accurate answers regarding dealership operations, hours, events, and general inquiries. * Support the Team Communicate customer arrivals to sales staff, assist with internal coordination, and jump in where needed. * Keep Things Running Smoothly Manage incoming/outgoing mail and maintain a clean, organized, and welcoming front desk area. What It Takes to Win in This Role * A naturally friendly, outgoing, and professional presence * Strong verbal communication skills, especially over the phone * Ability to multi-task and stay composed in a fast-paced environment * A team-first mentality with a willingness to support all departments * Basic computer proficiency and comfort with multi-line phone systems * A proactive mindset. You don’t wait to be told, you step in and help What Sets You Apart * Previous receptionist, hospitality, or customer-facing experience * Experience in a high-energy retail or dealership environment * Passion for motorcycles or the Harley-Davidson lifestyle Working Conditions * Primarily desk-based within a dealership environment * Frequent sitting, standing, and walking throughout the shift * Continuous phone and in-person customer interaction * Occasional exposure to noise, exhaust fumes, and a fast-paced shop environment Schedule * Part-time position * Flexible scheduling required, including weekends and peak business hours Why This Role Matters This isn’t just answering phones. This is owning the customer’s first and last impression. The right person in this role elevates the entire dealership experience. Equal Opportunity Employer Red Rock Harley-Davidson is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Responsibilities

The receptionist serves as the primary point of contact for all dealership guests, managing front desk operations and high-volume communication. They are responsible for directing customers to appropriate departments and ensuring a welcoming, professional environment.