Receptionist & Referral Intake Coordinator at Comprehensive Home Health Solutions

Reno, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

20.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Management, Referral Processing, Regulatory Compliance, Inventory Management, Answering Service Management, Data Entry, EMR Systems, HIPAA Compliance, Insurance Verification, Scheduling, Documentation, Multitasking, Problem-Solving, Communication

Industry

Home Health Care Services

Description

Benefits: 401(k) Competitive salary Health insurance Training & development Receptionist & Referral Intake Coordinator Comprehensive Home Health Solutions Position Summary Comprehensive Home Health Solutions is seeking a professional, highly organized, and proactive Receptionist & Referral Intake Coordinator to support our growing home health and home care operations. This position has responsibility and authority for the administrative management of the office under the direction of the Administrator. The role is critical to ensuring efficient referral processing, regulatory compliance, and smooth daily office operations. Administrative Leadership Responsibilities Manage front office reception and maintain a professional environment Order and maintain inventory of office supplies, clinical forms, and administrative materials. Coordinate office cleaning services. Manage biohazard waste pickups in compliance with regulations. Coordinate shredding services for secure document destruction. Manage all postal needs including postage, certified mail, mailings, and package pickups. Maintain direct responsibility for management of the answering service contract, including oversight and performance monitoring. Home Health Referral Intake Responsibilities Receive and process referrals from hospitals, physicians, skilled nursing facilities, assisted living communities, and case managers. Verify patient demographics, insurance eligibility, and physician orders. Enter referral data accurately and timely into the EMR system. Coordinate with clinical leadership for review, acceptance, and scheduling of referrals. Schedule Start of Care visits in collaboration with nursing staff. Track referral sources and maintain detailed intake logs. Follow up on missing documentation and physician signatures. Ensure timely communication of referral status to referral partners. Compliance & Documentation Ensure all intake documentation meets Medicare Conditions of Participation and regulatory standards. Maintain knowledge of payer guidelines and authorization requirements. Support audit readiness and accurate record-keeping. Maintain HIPAA compliance at all times. Qualifications Minimum 1–2 years experience in home health or healthcare intake required. Knowledge of Medicare regulations and insurance verification processes preferred. Experience managing administrative office operations strongly preferred. Familiarity with EMR systems (e.g., WellSky/Kinnser, Homecare Homebase, etc.). Strong organizational, multitasking, and problem-solving skills. Professional communication skills and ability to manage vendor relationships. What We’re Looking For We’re looking for someone who is detail-oriented, dependable, and service-driven — a team member who can manage front office operations while ensuring referrals are processed quickly, accurately, and compliantly. Apply today to join a mission-driven healthcare team making a difference in patient care every day.

Responsibilities

This role involves the administrative management of the office, including reception duties, managing supplies, coordinating vendors, and overseeing the answering service contract under the Administrator's direction. A critical function is the efficient processing of home health referrals, which includes verifying patient data, entering information into the EMR, coordinating clinical acceptance, and scheduling initial visits.