Receptionist at Relais & Châteaux Park-Hotel Egerner Höfe

Bala, Wales, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal skills, Communication skills, Organisational skills, Multitasking, Telephone manner, Reservation systems, Customer service, Front of house operations, Attention to detail, Proactive, Team-oriented

Industry

Hospitality

Description

Company Description Set against the stunning backdrop of Snowdonia National Park, Palé Hall is a destination for luxury and refined service. This historic Victorian mansion, home to 22 exquisite bedrooms, is at the start of a significant new chapter – with bold ambitions to become one of the UK’s leading country house hotels, renowned for fine dining and exceptional hospitality. Why Palé Hall? Work in one of the UK’s top Five Red Star country house hotels Supportive, inspiring environment with opportunities for career growth Be part of a project with genuine ambition and creativity at its heart 📧 Ready to join us? Send your CV to [email protected] to find out more. 🌐 Visit: www.palehall.co.uk 📸 Follow us: @palehallhotel on Instagram Job Description We are a prestigious luxury hotel committed to delivering exceptional service and memorable guest experiences. We are currently seeking a polished and professional Guest Experience Host to join our Front of House team. This role combines hosting and reception duties, ensuring every guest receives a warm welcome and seamless service from arrival to departure. About the Role As Receptionist, you will be the first point of contact for all guests, providing a professional welcome while supporting reception operations and overall front of house service. You will play a key role in creating a positive first impression and maintaining the high standards expected within a luxury hospitality environment. Qualifications Skills & Experience Excellent interpersonal and communication skills. Strong organisational and multitasking abilities. Professional telephone manner and confident use of reservation systems. Ability to remain calm and composed under pressure. Flexibility to work evenings, weekends, and holidays as required, as well as shift patterns between the hours of 7am - 11pm. Personal Attributes Impeccable presentation and attention to detail. Warm, welcoming, and service-focused approach. Reliable, punctual, and proactive. Team-oriented with a commitment to excellence Additional Information What We Offer Competitive salary. Share of gratuities. Supportive and collaborative team environment. Free on-site parking. Relais & Châteaux and Pride of Britain discounted stays. Opportunities for further training and development Department: Reception Staff

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Responsibilities

The Receptionist acts as the first point of contact for guests, providing a professional welcome and ensuring seamless service from arrival to departure. They are responsible for supporting reception operations and maintaining high standards of hospitality within the luxury hotel environment.