ABOUT US

We are a leading aesthetic medical center in Al Ain, dedicated to providing advanced cosmetic and wellness treatments. We are seeking a motivated and professional Patient Coordinator & Receptionist who can manage patient communication, scheduling, and administrative tasks either onsite in Al Ain or remotely.

REQUIREMENTS:

• Previous experience as a receptionist, patient coordinator, or customer service representative (healthcare or aesthetics preferred).
• Strong communication skills in English and Arabic (both written and verbal).
• Excellent organizational skills and attention to detail.
• Proficiency in MS Office, scheduling software, and online communication tools.
• Ability to work independently and manage remote responsibilities effectively.
• Professional appearance and customer-friendly attitude (for onsite role).

• Handle patient inquiries via phone, WhatsApp, email, and social media.
• Schedule and confirm patient appointments.
• Provide information about services, treatments, and promotions.
• Manage front desk reception duties (for onsite role).
• Coordinate with doctors and staff to ensure smooth patient flow.
• Maintain accurate patient records and confidential information.
• Support marketing activities by assisting with patient follow-ups and feedback collection.