Receptionist at Riskhub

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention to Detail, Communication Skills, Problem Solving, Confidentiality, IT Skills, Teamwork, Customer Service, Organisational Skills, Professional Telephone Manner

Industry

Software Development

Description

About the Role We are seeking a Receptionist to join our team and assume responsibility for maintaining our professional office environment while providing comprehensive day-to-day business operations. You will be joining an organisation that prioritises precision, transparency, and operational excellence. As our group continues to experience rapid growth across multiple entities, this position is essential to ensuring the seamless operation of our facilities. Based at our reception area, you will serve as the primary point of contact for clients upon their arrival at our premises. Your core responsibility will be creating a positive first impression by welcoming visitors and handling incoming calls in a professional manner. Core duties include managing front-desk operations, scheduling appointments, maintaining records, and directing inquiries to the appropriate staff or departments. Receptionists also support administrative tasks such as handling mail, coordinating meetings, and ensuring the reception area remains organised and presentable. Responsibilities This pivotal role serves as the first point of contact for clients, visitors, and partners, shaping their initial impression of the company. A receptionist ensures smooth communication, manages enquiries efficiently, and supports daily operations, helping the organisation run professionally and seamlessly. By creating a welcoming environment and maintaining strong organisational flow, the reception role directly contributes to the company’s reputation, productivity, and overall success. · Act as a first point of enquiry to the office · Creating a professional, positive and welcoming office environment · Supervise and ensure smooth running of office operations · Managing and co-ordinating office deliveries · Assist with operations administration · Meetings co-ordinator and hospitality arrangements · Attend, book and manage meetings as requested · Oversee security and fob access management · Assist with team events organisation and team-building activities · Assist with the day-to-day office duties such as answering the phone, opening mail, printing, photocopying and scanning of documents · Ensure the office complies with Health and Safety, ensuring sufficient first aid supplies and trained employees to cover training in the building You'll thrive in this role if you: ● Take ownership and pride in creating a professional and welcoming first point of contact ● Demonstrate strong attention to detail ● Communicate clearly and professionally with people at all levels ● Proactively identify issues and implement solutions before problems arise ● Handle confidential information with absolute discretion and professionalism ● Possess strong IT skills and are comfortable adapting to new systems ● Thrives in a team environment Qualifications and Experience ● 2+ Years experience in a similar role ● Proficient in Google Suite or Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) ● Strong organisational skills ● Professional telephone manner and customer service skills ● Customer service or client-facing experience ● Excellent written and verbal communication skills Benefits In addition to working with fantastic colleagues, we offer the following benefits: Time Off & Flexible Working · Annual Leave: 25 days FTE (pro-rata; 20 days for a 4-day week) · Birthday leave · Flexible working environment Health & Wellbeing ● Comprehensive medical and dental insurance ● 5% pension contribution Career Development ● Learning and development fund ● Performance-related bonus Additional Perks ● Electric vehicle scheme ● Referral bonus scheme ● Perkbox benefits & rewards Work location The role is based in our London Farrington Office. We prioritise diversity and inclusion, recognising the importance of representing our diverse client base. We strive to attract the best talent and create an environment that supports and includes all individuals. Interview process Our goal is to keep the interview process fairly simple to keep you engaged, but thorough enough to help us each understand if we're a good fit for each other. This is what the process will look like for this role: Step 1: Initial conversation (30 minutes) A short introductory call with our HR team to learn more about your background, experience, and motivations – and give you the opportunity to understand the role and Riskhub Consultancy at a high level. Step 2: Competency based interview (45 minutes) This will involve one of our HR team members and will be a two-way conversation about you and what is involved in the role. Throughout the process we'll give you insights into Riskhub Group, our current team structure and vision for the future. We welcome any questions as we want to make sure you're joining a team and company you'll be excited to be part of. If you'd like to, we'll also be able to arrange for you to meet more people from the team. We believe diverse perspectives lead to better decisions. We welcome candidates from all backgrounds and are committed to building an inclusive culture that reflects the people we serve.

Responsibilities

The receptionist serves as the first point of contact for clients and visitors, ensuring a positive first impression and managing front-desk operations. This role also involves supporting daily operations and maintaining a welcoming office environment.