RAC Karri Valley Resort is located in the beautiful Southwest region of WA, approximately 3.5 hours’ drive from Perth and just a short drive from Pemberton town centre.
We are currently seeking an enthusiastic and dedicated full-time, permanent Receptionist to join our Team. Reporting to the Front Office Manager, the successful candidate will be responsible for all front office administrative duties as well as providing our RAC members and visitors with an excellent guest experience at our Karri Valley accommodation.
This role would be ideal for a local or someone looking to relocate from Perth - discounted accommodation is provided for the successful candidate.
Join our close-knit team in this exciting role and work with hospitality professionals from around the world to offer an unforgettable guest stay experience to our visitors.

What will you be doing?

• Greeting and welcoming visitors, and directing them to the appropriate person.
• Arranging and recording details of appointments.
• Answering inquiries and providing information on the goods, services and activities of the organisation.
• Answering, connecting and transferring telephone calls.
• Receiving and resolving complaints from clients and the public.
• Receiving and distributing correspondence, facsimile messages and deliveries.
• Maintaining the reception area.
• Advising on and arranging reservations and accommodation.
• May perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying.

What are we looking for in you?

• Minimum one year experience required.
• Certificate III or Diploma in Hospitality / Tourism related discipline or equivalent is desirable.
• Previous experience in a hospitality environment, hotels, accommodation or similar.
• Demonstrated experience or training in a front office environment such as reception, switchboard or reservations.
• Outstanding guest relations and communications skills and the ability to relate to and host resort guests from a wide range of nationalities and backgrounds.
• Ability to multi-task and work in a dynamic environment.
• Flexibility with hours; able to meet operational working hours of a 7-day week rotating roster, including weekends and public holidays.

What you’ll get:

• Competitive annual salary ranging from $65K to $75K depending on experience.
• Discounted on-site accommodation.
• Training, learning and development opportunities across departments and the group.
• An opportunity to work within a diverse team in a beautiful part of Western Australia.
• Opportunities to grow with RAC and move across our Parks & Resorts.

How to Apply:
If you are interested in joining our friendly team, please submit your resume by clicking ‘Apply ' today!
About RAC
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments to fully participate in the process, please contact our Talent Acquisition Team

• Greeting and welcoming visitors, and directing them to the appropriate person.
• Arranging and recording details of appointments.
• Answering inquiries and providing information on the goods, services and activities of the organisation.
• Answering, connecting and transferring telephone calls.
• Receiving and resolving complaints from clients and the public.
• Receiving and distributing correspondence, facsimile messages and deliveries.
• Maintaining the reception area.
• Advising on and arranging reservations and accommodation.
• May perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying