Receptionist at RR Donnelley

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

29.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Receptionist duties, Switchboard operation, Customer service, Multi-line phone system, Administrative support, Microsoft Word, Microsoft Excel, Communication skills, Time management, Problem solving, Attention to detail, Multi-tasking, Professionalism, Data entry, Conflict resolution

Industry

Marketing Services

Description

Company Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description (* denotes an “essential function”) * Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals. *Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary. *Provide high level services to staff, clients and guests. *Communicate with manager and client on job or deadline issues. Handle additional projects as assigned. Handle sensitive and/or confidential document and information * *Communicate with supervisor or client on job or deadline issues. *Meet contracted deadlines for accepting, completing, and delivering all work. *Troubleshoot basic equipment problems. Prioritize workflow. Interact with clients in person, over the phone or electronically. Adhere to Williams Lea policies in addition to client site policies. Use equipment and supplies in a cost-efficient manner. Schedule: Monday-Friday 8:00am-5:00pm Qualifications High school diploma or equivalent. Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment. Exceptional customer service skills to effectively communicate with callers, visitors, client and coworkers Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors. Ability to work in a fast-paced team environment. Ability to handle business matters with professionalism Attention to detail with an emphasis on accuracy and quality. Intermediate computer skills including Microsoft Word and Excel Ability to prioritize work to balance multiple projects and deadlines. Excellent verbal and written communication skills. Self-motivated and the ability to multi-task Must work well in a team environment. Must be able to interact effectively with multi-functional and diverse backgrounds. Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $26.00-29.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans Compensation: USD 26.00 - USD 29.00 - hourly

Responsibilities

The receptionist is responsible for managing incoming calls, greeting visitors, and providing high-level administrative support to staff and clients. They must also handle sensitive documentation, troubleshoot office equipment, and ensure all work meets established deadlines.