QUALIFICATIONS:

Being a ‘people’ person, with the ability to diffuse a heated conversation with friendly demeanor
Ability to multitask & work in fast paced environment
Ability to troubleshoot computer, telephone, printer, interac  etc. problems with minimal supervision
Familiar with posting in social media, ie. Facebook & Instagram
Competent with Excel & Word & use a number pad
Comfortable with cleaning
Enthusiasm to learn tasks & be challenged to move to new opportunities

MAIN PURPOSE OF THE JOB:

To represent Eagle Homes in a professional and competent manner while assisting & greeting customers, supporting staff with administrative duties, administering warranty, sales assisting, and completing daily tasks.

DUTIES AND RESPONSIBILITIES:

· Be an ambassador for Eagle Homes
· Create & maintain a welcoming experience for client
· Direct calls & handle messages promptly
· Administrate Warranty
o Direct liaison with clients, contractors & factory regarding warranty, following up with customers to ensure satisfaction.
· Coordinate Contractors, permits, etc.
· Preparing & updating client files, both paper and in our CRM
· Handling cash, paying invoices, issuing refunds; bank/permit/miscellaneous trips to town
· Maintenance of outlook, telephone lines, printers and office equipment
· Maintaining appearance and cleanliness of the bathroom, kitchen, office & showhomes, & taking the initiative to clean without instruction on daily basis
· Preparation of home feature sheets, brochures & Internet ads
· Maintain and ordering office supplies
· Salt & Shovel stairs of offices and show homes during the winter months; taking out garbage and handling recycling, taking items to the recycling, going to the bank and notarys/laywers, shredding, etc.