Receptionist/Scheduler at BASS MEDICAL GROUP

Walnut Creek, California, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

33.0

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Appointment Scheduling, Customer Service, Medical Records Management, Fax Processing, Transcription, Demographic Updates, Benefit Worksheets, ABN Completion, Reminder Calls, Data Entry, Communication Skills, Time Management, Attention To Detail, Problem Solving

Industry

Medical Practices

Description

Description Front desk responsibilities · Register patients for scheduled appointments and walk-in XR’s · Copy insurance cards and photo ID every time · Give patients proper paperwork · Collect any out-of-office costs and self pays · Notify posting if any change is needed or refunded · Check that all paperwork is completed with benefit worksheet and ABNs for all Medicare patients. · Complete check in (insurance, RTE, update demographics and scan registration packet) into patient’s chart · Answer incoming calls · Schedule patients for upcoming appointments. Notes and initials should be documented. · Work on assigned modality off the workque · Make reminder calls for appointments, reminding patients of appt time/estimated OOP/address and phone numbers of facility and prep and labs (if needed)/ins cards/photo ID and which entrance is needed if before 8am and after 5pm. Document all calls. · End of day making sure packets are complete and updated as add-ons occur. ABN’s and benefit worksheet should be included if needed. · Batch reports ran at the end of the shift and reconciled with receipts Back-office responsibilities · Answer any incoming calls · Process and handle any incoming faxes · Transcribe outside orders and call patients to schedule · Work on assigned modality off the workque · Schedule patients for future appointments, confirming patient demographics, insurance information, running RTE, give prep and get labs if needed. Inform patients to bring insurance cards and photo ID. Document details and initial · Check voicemails and return calls · Relieve the front desk for lunch and breaks · Assist with medical records requests · Make registration packets when needed · Complete ABNs for next day Medicare patients Compensation Package At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program. Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA. Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program. Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships. Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance Compensation will be based on experience Pay Scale/Ranges: $21.00-$33.00/hour (and the hourly equivalent for salaried employees).* *Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.

Responsibilities

The Receptionist/Scheduler is responsible for front desk duties including patient registration, scheduling appointments, and managing paperwork. Additionally, they handle back-office tasks such as processing faxes, transcribing orders, and assisting with medical records requests.