Receptionist at Senior Living Residences
Cambridge, Massachusetts, United States -
Full Time


Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

19.09

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Phone Etiquette, Greeting Visitors, Information Management, Schedule Management, Resident Assistance, Administrative Duties, Email, Calendar Management, Answering Phones, Communication, Punctuality, Reliability, People Skills

Industry

Hospitals and Health Care

Description
  Receptionist Cambridge, Massachusetts   The Cambridge Homes' caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors. Our associates appreciate our safe, home-like, and fun work environment. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work [https://topworkplaces.com/award/boston/2024/] and #35 in the nation by USA Today! The Cambridge Homes is located at 360 Mount Auburn, Cambridge, MA. Learn more about The Cambridge Homes here [https://www.seniorlivingresidences.com/communities/cambridge-homes/careers/].   AVAILABLE SHIFTS: Part Time: Every other weekend  Saturday and Sunday: 8:00 AM-2:00 PM  Part Time: Every other weekend Saturday and Sunday : 2:00 PM-8:00 PM   PAY & BENEFITS Rates start at $19.09 per hour Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health, dental, and vision insurance, disability coverage, complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates: * DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company! * Generous bonus program for referring associates and or residents * Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more! * Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses.  * Nationwide tuition rewards program. * Free meal during scheduled shifts. * Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner * Commuter Benefits include pre-tax savings on public transportation passes and parking (conveniently located near Harvard red line Station, and along MBTA bus route 71 and 73)   WHAT WILL YOU BE DOING? At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests. In addition, the Front Desk Receptionist shall be responsible for administrative duties as assigned by the Director of Business Administration. This position requires superior people skills.   REQUIREMENTS: * Technology: Experience with email, calendar management, answering phones * Physical requirements: Standing, sitting, bending, and transferring residents (with and without assistance) * Communication: An ability to communicate effectively with residents and co-workers * Punctuality & reliability – Our residents rely on us to assist them with their daily living activities and we expect our associates to deliver on this promise. Not ready to apply just yet but have questions? Email us at jobs@slr-usa.com [jobs@slr-usa.com].   -- Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all Job Applicants and our Associates. We aim to attract and retain a diverse staff. SLR honors each associate’s (and resident’s) experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare's LGBTQ Cultural Competency Training Program [https://www.seniorlivingresidences.com/lgbtq-training/] to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level. Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, disability, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, The Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, re-hire, transfer, leaves of absence, compensation, and training.
Responsibilities
The Front Desk Receptionist acts as the community's information center, handling all incoming phone calls, welcoming visitors, distributing community information, and managing resident transportation and outing schedules. Additionally, this role is responsible for administrative tasks assigned by the Director of Business Administration.
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