Job Summary
We are seeking a dedicated and organized receptionist/service advisor to join our team in a dynamic automotive environment. The ideal candidate will possess excellent phone etiquette and customer service skills, ensuring that our customers receive the highest level of service. As a sesrvice advisor, you will be the first point of contact for customers, assisting them with their inquiries and managing their appointments efficiently.
Responsibilities
- Greet customers warmly and assist them with scheduling appointments and answering questions regarding services.
- Manage customers vehicles, collecting keys and tagging to ensure ease of scheduling
- Perform data entry tasks accurately into the computerized system, ensuring all customers information is up-to-date.
- Handle phone calls professionally, providing information and support to customers as needed.
- Collaborate with technicians to ensure smooth operations and effective communication within the office.
- Maintain an organized workspace and assist with office duties as required.
Requirements
- Previous experience in an automotive shop or similar environment is preferred but not mandatory.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent phone etiquette and interpersonal communication skills.
- Ability to work collaboratively in a team-oriented environment while maintaining a positive attitude.
- Attention to detail is crucial for maintaining accurate customer files and ensuring proper information is relayed for what service is required
If you are passionate about providing exceptional service in an automotive setting and meet the qualifications listed above, we encourage you to apply for this exciting opportunity as a Service Advisor.
Job Type: Full-time

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (required)

Work Location: In perso

Please refer the Job description for details