We are currently seeking a Part Time Receptionist (20 hours per week) to join the Front Office Team at Lincoln Plaza London, part of the Curio Collection by Hilton.

As a key member of the Front Office Team, you will support the daily operations and ensure the highest standards of guest service and satisfaction.

The Duties Of Our Part Time Receptionist Include:

• Welcoming guests and ensuring a smooth check-in and check-out process.
• Handling guest enquiries and providing information about the hotel’s services and facilities.
• Maintaining the cleanliness and presentation of the reception area.
• Collaborating with other departments to ensure guest requests are fulfilled promptly.

As our Receptionist, here are some of the great benefits you will receive:

• Cycle to work scheme.
• Dedicated employee assistance programme through Health Assured.
• Wagestream financial wellbeing.
• Complimentary overnight stay at one of the hotels to celebrate your work anniversary.
• An extra day's holiday on your birthday.
• Recommend a Friend: up to £750 when you recommend a friend.
• Discounted hotel rooms through Hilton Hotels.
• 28 days holiday per year, including public and bank holidays.
• Meals while on duty.

If you have previous experience as a Receptionist or in a similar role, apply now!

INDHOTELJob Ref: BES7456

Branch: Cotswold House Hotel Spa

Location: Cotswold House Hotel Spa, Chipping Campden

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: 7-3 / 3-11

Hours per week: 40

Posted date: 19/08/2026

Closing date: 19/09/2026

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

The Role

We are currently looking for exceptional people to join our team and have a great opportunity for a Receptionist

As a Receptionist you will be responsible for maximising room revenues in line with the Company’s standards, providing efficient and courteous service, to ensure total guest satisfaction.

The ideal candidate would posses outstanding communication and organisation skills and have the ability to prioritise tasks. At least one years’ experience in a similar position is essential.

Key Responsibilities of the role:

• To be familiar with the days business, including arrivals, departures, and special requests.
• Deal with guests promptly upon arrival and departure, as per Company Standards for check in and out procedures.
• To have a good understanding of the guests’ requirements when they are checking in or out.
• To ensure all cash, charge, float and till procedures are carried out in accordance with company Policy.
• Demonstrates a working knowledge of all services and facilities of the hotel, as well as local area. Therefore, ensuring our guests are assisted effectively.
• Keeping the team up to date by attending the daily meetings.
• Maximise sales through up-selling, using incentives and promotions
• Ensure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficiently
• Ensure prompt resolution of customer complaints
• Professionally and competently operates the telephone system in line with both operating and Company Standards.

Requirements of the role:

• To have worked in a hotel or with people in a customer related role.
• Excellent Customer service skills, to be able to follow standards and to have good organisational skills.
• To be able to make decisions in a fast paced environment and to enjoy it
• To be able to communicate well to each other and guests
• Be able to use a phone and computer system.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

About Us

Nestled in the heart of Chipping Campden, the award winning Cotswold House Hotel Spa is a charming, Grade II listed Regency town house, complete with a tranquil spa, relaxed bistro and the beautiful Fig Lounge, a versatile space available for morning coffee, afternoon tea, evening cocktails, or as a place to enjoy the Bistro menu.

Our central location offers up picturesque Cotswold scenery from every window; be that rolling hills and nearby fields, or the honey-coloured architecture of the town centre.

We truly believe our people are our biggest asset and to reflect that we offer:

• Competitive salaries - dependant on experience
• Access to complimentary Mental Health Wellbeing services
• 50% off all Bespoke Hotel Stays, 25% off for family and friends
• 50% off all Food Beverage during Bespoke Hotel Stays
• A range of local in-house benefits
• many more!

Shabir Nawab & Co is an established and expanding accountancy firm with a head office based in Edgbaston, and one other office in Stechford. We are currently seeking an office administrator/secretary based at our Edgbaston office, working directly with the partners, accounts and payroll staff. We are seeking a career driven individual looking for a new challenge who is keen to progress within the practice.

Main Duties

· Answering incoming phone calls

· Managing office systems, including data management and filing

· Organising meetings and managing diaries

· Provide general support to partners and office staff

· Screening telephone calls, enquiries, requests, and handling them when appropriate.

· Meeting and greeting clients

· Handling incoming & outgoing post

· Any other duties as and when required

Skills required

· Strong Communication skills

· Competent in numeracy, literacy and ICT

· Ability to self-manage and organise own time

Personal qualities

· Reliable

· Professional approach

· Hardworking

· Excellent timekeeping skills

· Ability to work hard under pressure and maintain a calm demeanour

Job Types: Permanent, Full-time

Pay: £26,000.00-£30,000.00 per year

Ability to commute/relocate:

• Birmingham B16 9HN: reliably commute or plan to relocate before starting work (required)
• Work Location: In person