Full job description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

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• Check-in/out: Process guest arrivals and departures efficiently.
• Reservations: Manage room bookings and guest inquiries.
• Guest Service: Address guest needs and provide solutions promptly.
• Billing: Ensure accurate billing and payment processes.
• Communication: Coordinate with other departments for guest satisfaction.

Qualifications

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• High School diploma or equivalent.
• Prior experience in front office operations preferred.
• Proficiency in property management systems.
• Excellent customer service and communication skills.
• Foreign Language Proficiency: Advanced
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