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Receptionist at Soho House & Co.

Tel-Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem Solving, Relationship Management, Phone Handling, Hospitality, Collaboration

Industry

Hospitality

Description

As a Receptionist at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that ‘home away from home’ feeling. As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do. Your main duties ● Ensuring every member is welcomed by their name and every guest is welcomed with open arms and in a hospitable manner; the Soho House way is warm and friendly. ● Answering high volume of calls for hotel, restaurant, general enquiries, messages for members, reservations. ● Building and maintaining positive relationships with members and guests. ● Supporting, directing and problem solving in real time to ensure any member or guest related concerns or complaints are resolved straight away. ● Supporting the team as needed on an ad-hoc basis.

Responsibilities

The receptionist is responsible for providing a warm welcome to members and guests to create a home-away-from-home experience. Key duties include managing high-volume calls, handling reservations, and resolving guest concerns in real time.