Receptionist- Spa at Wynn Resorts

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Phone Etiquette, Microsoft Office, Cash Handling, SpaSoft, HotSOS, Opera, Customer Service, Appointment Scheduling, Sales, Inventory Management, Safety Guidelines, Fitness Assistance, Luxury Spa Knowledge, Check-in Assistance, Payment Processing

Industry

Hospitality

Description

Job Description The Spa Receptionist is responsible for welcoming guests both over the phone and in-person and ensuring that guests receive a luxury spa experience. Spa Receptionist duties include but are not limited to: Accurately schedule spa appointments via telephone reservation or in person. Is knowledgeable on all spa treatments and salon services offered and can actively suggest services to maintain sales while following Forbes standards. Accurately assist guests with check-in for spa reservations and spa access. Accurately receive payment of services to department standards and properly account for all transactions and monies. Reconcile daily sales, deposits, and invoices as outlined in department policy. Keep all areas of the spa including storage areas, back of house, staff break room and dispensary clean and organized while following safety guidelines Ensures product and supply inventories are replenished and maintained daily. Able to assist in the fitness area by ensuring equipment is maintained and being available for guests Qualifications Experience in a high-volume luxury spa or resort is preferred. Must possess excellent communication skills and phone etiquette. Requires proficiency in Microsoft Office specifically Outlook, Word, Excel & PowerPoint. Previous cash handling experience is preferred, but not required. Prior knowledge of the following systems is preferred: SpaSoft, HotSOS and Opera. Must possess a current Nevada Food Handler’s Card. Must be 18 years of age or older. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines. FLSA Status: Non-Exempt Division: 22700 - HOTEL Career Areas: Spa / Salon Status: Steady Extra

Responsibilities

The Spa Receptionist welcomes guests and ensures they receive a luxury spa experience. Responsibilities include scheduling appointments, assisting with check-ins, processing payments, and maintaining cleanliness and organization in the spa.