Receptionist at Spire Healthcare Group plc

Lichfield, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administration, Data Entry, Appointment Booking, Communication Skills, Information Management Systems, Switchboard Operation, Microsoft Word, Microsoft Excel, Microsoft Outlook

Industry

Hospitals and Health Care

Description

Receptionist | Customer Service, Administration | Private Hospital | 37.5 hours | Spire Little Aston Spire Little Aston Hospital are currently looking to recruit an experienced Receptionist to join the team on a full time and permanent basis. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner. Duties and Responsibilities * Welcoming patients, supporting with check in using an electronic tablet. * Ensuring accuracy of information and updating as required * Directing patients, consultants and visitors, to the hospital in a warm, professional and caring manner. * Answering in coming phone calls * Various admin and data entry tasks * Booking appointments * Sorting incoming post * Managing lost property * Issuing including badges for visitors, booking taxis. * Responsible for health and safety aspects including, supporting in fire evacuations and emergencies * Supporting clinical staff Who we're looking for * A personable individual with the ability to work on own initiative as well as part of a team * Good basic PC skills, including Word, Excel and Outlook * Excellent customer service skills * High degree of accuracy in administration * Great communication skills at all levels * Experience in a customer service environment * Experience with information management systems * Switchboard experience Working Hours: Varied 7.5 hour shift patterns covering reception area hours of 06:30-21:00 including weekends. Contract Type: Full time Benefits * We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: * 35 days annual leave inclusive of bank holidays * Employer and employee contributory pension with flexible retirement options * ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers * Private medical insurance * Life assurance Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: * Driving clinical excellence * Doing the right thing * Caring is our passion * Keeping it simple * Delivering on our promises * Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

Responsibilities

Act as the first point of contact for patients and visitors, handling registration, check-ins, and directing individuals within the hospital. Perform various administrative tasks including answering phone calls, booking appointments, and managing incoming post.