Are you a friendly, organised, and welcoming professional who loves being the first point of contact? We’re looking for a dedicated Receptionist to join our team and be the face of SSI’s Melbourne offices!
About the Role
As our Receptionist, you’ll be the heart of our office, greeting all clients and visitors with a warm welcome, whether they’re in person or on the phone. You’ll be the go-to person for directing people to the right place and providing essential administrative support to our Operations Assistant and Office Manager.
Beyond the front desk, you’ll be a key player in ensuring the smooth running of our office. You’ll manage room bookings, help with event setups, and assist with a variety of back-of-house duties that keep everything running efficiently. This is a dynamic role where your excellent customer service skills and can-do attitude will be highly valued every single day.

• Be the first point of contact, answering all inquiries in a professional and friendly manner, and ensuring the reception area is always clean and presentable.
• Assist with tasks like preparing documents, managing faxes, ordering stationery and catering, and providing crucial support during staff absences.
• Manage the online booking system for meeting and training rooms and assist with their setup for various events.
• Prepare data reports to monitor client and visitor activity.
• Maintain organised electronic and paper filing systems.
• Provide a high level of assistance to our staff, clients, and external stakeholders.
  About You
  You’re a polished and professional individual who is well-organised and has a passion for providing excellent customer service. You’re a natural at multitasking and thrive on making a positive impression.