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Receptionist at Standard Bank - UK

Johannesburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Reception, Telephone Handling, Client Coverage, Relationship Banking, Risk Management, Customer Experience, Task Management, Team Working, Documenting Facts, Establishing Rapport

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description To support the Commercial Markets team by providing a proficient reception and telephonic function. To ensure the understanding of the risks associated with the handling of customer information. Qualifications Type of Qualification: Secondary/High school/A levels/Matric Field of Study: Not applicable Experience Required Relationship Banking (Client Coverage) Business & Commercial Banking 1-2 years Knowledge of the Code of Banking Practice. Product knowledge. General knowledge of products offered by the bank. Knowledge of the functions performed by the Commercial Centre suite. Additional Information Behavioural Competencies: Adopting Practical Approaches Checking Things Documenting Facts Embracing Change Establishing Rapport Examining Information Following Procedures Interacting with People Managing Tasks Meeting Timescales Producing Output Team Working Technical Competencies: Attitude of Customer Experience Customer Reception and Channelling Heart of Customer Experience Mind of Customer Experience Telephone Caller Handling Business Segment: Insurance & Asset Management

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Responsibilities

Provide proficient reception and telephonic support for the Commercial Markets team. Ensure the secure handling of customer information and manage caller channeling effectively.