Receptionist - STIIIZY Willow Pass at STIIIZY

Concord, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

21.0

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Check-in, Compliance, Communication, Relationship Building, Retail Operations, Documentation Verification, Product Knowledge

Industry

Manufacturing

Description

Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At STIIIZY, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We are building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market! We are rooted in California and have expanded our operations across the United States, with even more growth on the horizon! Additionally, we’re building distribution networks to bring our products to over 60 countries worldwide. Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth. If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you! We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow! Position Overview: Reporting to the Assistant/General Manager, the Receptionist serves as a first point of contact for customers in the retail space and on the phone. They understand that because they are the first faces to greet customers, they must be exceptional at creating intentional customer experiences by being enthusiastic, personable, and welcoming upon every customer’s interaction with the store. This position starts as a part-time role at $21/hour. Work as a team player and contribute to a positive working environment Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values Welcome patients, customers, and visitors with a warm and friendly first impression Efficiently manage patient check-in procedures, verifying necessary documentation and identification, ensuring compliance with relevant regulations Provide basic information about available products, services, and procedures, assisting patients in understanding the offerings/benefits Create intentional experiences for customers by building authentic relationships; exceed the customers' expectations by delivering exceptional service: Adhere to all company training and operational standards and procedures Adhere to all relevant laws and regulations governing the dispensary’s operations Be knowledgeable around company communication, rollouts, directives, and procedures Abide by all company policies and programs Qualifications: Minimum 21 years of age High school diploma Hiring preference will be given to those candidates with open availability Open availability is defined as the ability to work all hours required without restrictions, including days, evenings, weekends, overnight shifts, and holidays. All employees must be able to work 2 weekend days (Friday-Sunday), but management reserves the right to assign days depending on workforce needs Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of standing, sitting at a desk, and working on a computer. Be able to stand for prolonged periods of time, bend, kneel, squat, and twist. Partnered with United Food and Commercial Workers International Union (UFCW United Food and Commercial Workers) who partners with cannabis workers, patients, consumers, community allies, elected officials, and business owners to help lead the development and stabilization of the emerging cannabis industry to help workers secure better wages, protection, and benefits. Retirement plan (IAP) with Employer contributions Full time status based on seniority Medical Insurance for part time and full-time employment Paid training to learn about the history of cannabis, compliance, product knowledge, and sales Sample incentives (when available) Annual employee appreciation discounts on STIIIZY merchandise Paid holidays Employee discounts on top of already highly competitive prices Company-sponsored events and team-building activities This position starts as a part-time role at $21/hour. Equal Employment: We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

Serve as the first point of contact for customers and patients, managing check-in procedures and verifying identification. Provide basic product information and deliver exceptional customer service to build long-term loyalty.