Job Ref: STR2042
Branch: Strand Palace Hotel
Location: Strand, London (Central)
Salary/Benefits: £27,265 per annum plus incentives
Contract type: Permanent
Hours: Full Time
Shift pattern: 8 hours scheduled between 7:00 AM and 11:00 PM
Hours per week: 39
Posted date: 19/08/2025
Closing date: 21/09/2025
Develop your career at Strand Palace – Great Place to Work 2024
Join our team at Strand Palace, located in the heart of central London. We are looking for a Receptionist to create a warm and welcoming atmosphere for all guests, and ensure their stay is memorable. Help us bring our mission of ‘Serving London Love’ to life!

• Extend a warm and professional welcome to all guests and visitors, ensuring they feel valued while providing them with all the essential information they need for an enjoyable stay.
• Handle the arrivals and departure process smoothly and accurately, adhering to hotel policies and ensuring all billing and payment transactions are completed correctly.
• Stay informed of all Hotel VIPs, corporate and regular guests and ensure their requirements are anticipated and fulfilled.
• Demonstrate expertise in the hotel’s services, promotions, and nearby attractions, offering tailored recommendations to enhance guest experiences and drive the hotel revenue.