Position Title: Receptionist
Organisation: Sukhdev & Ahmad Migration
About Us
Sukhdev & Ahmad Migration is a professional migration consultancy committed to supporting clients through every stage of their migration journey. We work with clients from diverse cultural and linguistic backgrounds and pride ourselves on delivering high-quality, personalised service.
Position Overview
We are seeking a motivated and professional Receptionist to be the first point of contact for our clients. The ideal candidate will be multilingual and able to communicate fluently in Persian, Dari, Farsi, Hindi, Urdu, and English. This role is critical in creating a welcoming environment for our clients, providing language support, and ensuring administrative efficiency within the office.
Key Responsibilities
* Greet all visitors and clients warmly and professionally.
* Answer incoming calls within three rings, following the firm’s call script.
* Direct calls and queries to the appropriate staff members.
* Respond to general enquiries via phone, reception email, or walk-ins.
* Manage appointment bookings and maintain accurate schedules via Setmore.
* Maintain daily visitor logs and appointment schedules.
* Offer refreshments to clients waiting for in-person meetings.
* Provide translation and language support as required.
* Handle emails, messages, and other administrative correspondence.
* Maintain a neat and clean reception desk and waiting area.
* Maintain client confidentiality and adhere to company policies.
* Support the team with administrative tasks as directed.
* Prepare daily call analytics and reports of incoming and outgoing calls for review by the Director.
* Compile and present monthly call and communication reports for management.
Skills & Qualifications
* Fluency in Persian, Dari, Farsi, Hindi, Urdu, and English (verbal and written).
* Strong interpersonal and communication skills.
* Previous experience in a reception or administrative role preferred.
* Ability to multitask and work efficiently under pressure.
* High level of professionalism, punctuality, and reliability.
* Proficiency in basic office software (MS Office, email systems, scheduling tools).
What We Offer
* Opportunity to work in a professional, multicultural environment.
* Supportive team with a client-focused approach.
* Training and growth opportunities within the organisation.
How to Apply
Interested candidates are invited to submit their CV and a short cover letter outlining relevant experience and language skills to manager@salawgroup.com.au
Job Types: Full-time, Permanent, Casual
Pay: $40,000.00 – $50,000.00 per yea

Please refer the Job description for details