Receptionist at Sure-Dry LLC

Menasha, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

19.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organization, Attention To Detail, Communication, Data Entry, Phone System Operation, Professionalism, Teamwork, Administrative Support

Industry

Construction

Description

Description Be the First Impression of Sure-Dry At Sure-Dry, we believe every customer interaction should be remarkable—and that starts at the front desk. We are looking for a friendly, organized, detail-oriented, and service-driven receptionist to be the voice and face of our company. In this role, you’ll welcome visitors, answer incoming calls, and support our team with administrative tasks that keep our office running smoothly. If you enjoy helping people, staying organized, and being part of a positive, team-first culture, this could be a great fit for you. What You'll Do Provide a Remarkable Customer Experience Put customers first in every interaction. Answer the company’s main phone line and route calls to the appropriate team member. Greet office visitors warmly and direct them to the appropriate person or department. Represent Sure-Dry with professionalism, positivity, and pride. Be the Voice & Face of Sure-Dry Serve as the first point of contact for customers, vendors, and guests. Create a welcoming and professional front-office environment. Ensure all callers and visitors have a helpful, positive experience. Administrative Support Perform a variety of administrative tasks to support the team. Mail pre-appointment packets ("pre-mailers") to customers. Deliver and distribute incoming mail. Order and maintain office supplies. Assist with customer confirmations and office communications as needed. Support our "One Team" Culture Assist the Customer Care team with appointment-confirmation calls as needed. Send annual maintenance postcard reminders to customers. Help keep sales and service materials stocked and organized. Maintain clean, organized, and stocked break rooms (including coffee). Contribute to marketing initiatives when needed. Be willing to jump in and help wherever the team needs support. Why Join Sure-Dry? At Sure-Dry, we’re proud to be a Great Place to Work® — five years in a row. Our team is driven by our core values: positivity, humility, teamwork, and putting homeowners first. When you join Sure-Dry, you’re joining a company that believes in: Supporting each other as One Team Delivering WOW customer experiences Taking pride in the work we do every day Ready to be the welcoming voice of Sure-Dry? Apply today and help us deliver remarkable experiences from the very first call. Requirements Strong customer service mindset and friendly communication style Ability to operate a multi-line phone system Comfortable with data entry and basic computer programs Strong organization and attention to detail Ability to read, write, and communicate effectively in English High school diploma or GED preferred 1+ year of customer service experience or related experience

Responsibilities

The receptionist will serve as the first point of contact, welcoming visitors, answering the main phone line, and ensuring a remarkable customer experience for all interactions. They will also provide essential administrative support, including managing mail, ordering supplies, and assisting the team with communications.