Receptionist - Surgery Clinic at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED

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Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Attention To Detail, Organizational Abilities, Multitasking, Microsoft Office Suite, EMR Systems, Insurance Verification, Medical Terminology, Professionalism, Confidentiality

Industry

Hospitals and Health Care

Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Clinic Receptionist is the first point of contact for patients and visitors. This role is responsible forgreeting and directing patients, managing patient registration, verifying insurance information, scheduling appointments, and ensuring accurate data entry. The receptionist facilitates communication between patients, staff, and providers while maintaining patient confidentiality and delivering exceptional customer service. Essential Functions Greets and registers patients, verifies demographic and insurance information Schedules patient appointments and manages the appointment calendar Answers incoming calls, directs calls to appropriate departments, and takes messages as needed Collects patient payments, copays, and provides receipts Assists patients with completing required paperwork and obtains necessary signatures Verifies insurance benefits and obtains pre-authorization as required Maintains confidentiality and security of patient information in accordance with HIPAA guidelines Manages patient flow in the waiting area and communicates patient status to clinical staff Maintains a clean and organized reception area Performs general clerical duties including faxing, scanning, and data entry Knowledge/Skills/Abilities/Expectations Excellent communication and customer service skills Strong attention to detail and organizational abilities Ability to multitask and work in a fast-paced environment Proficiency in Microsoft Office Suite and EMR systems Knowledge of insurance verification and basic medical terminology Ability to maintain professionalism and confidentiality Capable of lifting up to 20 lbs and performing repetitive tasks such as typing and data entry Education High school diploma or equivalent required Licenses/Certifications None required Experience Previous experience in a medical office, physician practice, or hospital setting preferred Experience with electronic medical records (EMR) systems preferred

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Responsibilities

The Clinic Receptionist greets and registers patients, manages patient registration, verifies insurance information, and schedules appointments. This role also facilitates communication between patients, staff, and providers while ensuring patient confidentiality and delivering exceptional customer service.