QUALIFICATIONS

Essential

• Good level of Maths and English

KNOWLEDGE AND EXPERIENCE

Essential

• Proven experience of working in a busy environment and dealing with people sensitively
• Working within a team
• Experience of working in a customer service based role dealing with queries via telephone, email and face to face
• Experience of using telephone systems and transferring calls internally

Desirable

• Working with volunteers
• Experience of maintaining a rota
• Ability to type and produce letters
• Knowledge of the hospice environment and philosophy

SKILLS

Essential

• Clearly spoken
• Discreet
• Good listening skills
• Proven verbal and written communication skills
• Ability to instruct others tactfully and effectively
• Ability to take clear messages and relay these promptly and effectively

Desirable

• Microsoft office suite

OTHER REQUIREMENTS

• Valid driving licence
• Eligibility to work in the UK
• Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
  Job Types: Part-time, Permanent
  Pay: £12.21 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Life insurance
• On-site parking
• Sick pay

Ability to commute/relocate:

• Sutton Coldfield B75 6JB: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: 46

Please refer the Job description for details