Receptionist at Swish Dental

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Telephone etiquette, Insurance verification, Data entry, Scheduling, Interpersonal skills, Detail oriented, Communication, Patient intake

Industry

Medical Practices

Description

The Swish Dental team is looking for a highly motivated Patient Concierge (Receptionist) Why You'll Love Swish Dental Our career opportunities come with great benefits including: Competitive salary Bonus programs No weekends Medical,vision, & dental benefits Short-term disability Paid holidays and time off And more! Main Duties and Responsibilities Maintain a clean, welcoming studio environment Interact with individuals in the reception area Assist patients with the completion of electronic intake forms Collect payments Notify the clinical team of patient’s arrival Escort patients to/from the front desk and introduce them to all applicable team members Contact insurance companies to verify and gather pertinent policy information Communicate with patients clearly and efficiently Set up accounts and create charts for new patients Maintain a “team first” and “patient first” attitude Assist patients in scheduling appointments Other duties as assigned Skills and Abilities Fluent in English; verbal and written Reliable transportation to ensure punctual attendance Detail Oriented Interpersonal skills Excellent telephone etiquette Willingness to cover shifts at locations not typically assigned Education and Experience High school diploma or equivalent required Associate degree or higher preferred 1+ years of customer service experience preferred CPR and/or BLS certification preferred Physical Demands and Work Environment This position may be required to sit or stand for long periods This position may be required to work more than 40 hours per week This position is in a clinical studio environment which can be noisy and distracting This position may be exposed to infectious diseases and/or blood borne pathogens This position may be required to handle sharp objects This position may be exposed to harmful chemicals and/or gasses This position may be required to communicate with others to exchange information This position may require repetitive motions that include the wrists, hands and/or fingers This position may require the operation of machinery and/or power tools This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned This position may require moving self in different positions to accomplish tasks in various environments including tight and confined spaces This position may require medium work that includes moving objects up to 50 pounds Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Responsibilities

The Patient Concierge is responsible for maintaining a welcoming studio environment, managing patient intake, and coordinating with the clinical team. They also handle insurance verification, appointment scheduling, and payment collection to ensure efficient office operations.