Tattersall Bailey is looking for a well-organised, proactive and hardworking receptionist/administrator to join its team.
This is a client-facing role so candidates should be personable as well as self-reliant, as there may be times they will be lone-working when other colleagues are working remotely. They must have a good eye for detail and an ability to prioritise their workload. It is a hands-on and supportive role designed to maintain a pleasant office environment and ensure the smooth running of the firm.

ESSENTIAL SKILLS AND EXPERIENCE

Excellent attention to detail
Proven experience in a receptionist and/or administrative role
Solid written and verbal communication skills
IT literacy, especially Office 365
Organisation, excellent time-management and multitasking
Enjoyment of repetitive tasks and satisfaction in creating and maintaining systems
Core GCSE’s or equivalent
Team player
Self-reliant; ability to work on own

DESIRABLE SKILLS AND EXPERIENCE

Relevant qualification
Facilities management
Hands-on experience with office equipment (e.g. printer and franking machine)

Have the office open and ready to welcome clients from 9am
Greet and welcome clients and contractors with a positive and professional attitude, take payments when required
Liaise with the practice manager and senior administrator in supervising office facilities, identifying and problem-solving any areas of concern
Answer, screen and redirect calls
Manage and organise stored records
Accurately manage incoming and outbound correspondence
Follow office procedures with exacting attention to detail
Sort, accurately scan, and file documents relating to client tax and accounts jobs
Conduct weekly stock checks of office, kitchen and cleaning supplies and re-order items when needed
Manage petty cash and make small, day-to-day purchases
Maintain tidiness of the overall office, with particular attention to client-facing areas
Schedule appointments and manage calendars
Assist with administrative tasks such as scanning, filing, data entry and shredding
Assist the accounts manager with filing and posting invoices, and debtor chasing
Perform other administrative duties and run errands as needed