Full job description

Key Responsibilities

• Guest Services: Greet guests warmly, handle check-in and check-out procedures, and issue room keys.
• Reservations & Billing: Manage bookings, cancellations, and process credit card or cash payments.
• Communication: Answer phone calls, direct inquiries, and resolve guest complaints professionally.
• Department Coordination: Coordinate with the housekeeping team to verify room readiness

Required Skills

• Customer Service: Friendly, polite, and patient demeanor.
• Technical Literacy: Proficiency with hotel management software and basic office tools.
• Organization: Ability to multitask in a fast-paced environment
• Software PMS knowledge - Opera,Winhms

Pay: AED1,800.00 - AED2,000.00 per month

• Work Location: In person

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