Receptionist (temporary, part time, on-site) at Job Mobz

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Office Management, Hospitality, Operations, Problem-Solving, Communication, Organization, Attention To Detail, Relationship Building, Flexibility, Zendesk, Salesforce, Confluence

Industry

Staffing and Recruiting

Description

Company Description Employer.com is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com. Together, we provide talent acquisition services to fit the unique hiring challenges of our clients. Whether they need help building recruiting processes, attracting top talent, or payrolling contractors, we can help. Job Description Our client's mission is to help everyone find their place in the world. They were founded in 2012 and have been revolutionizing the real estate industry with their end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. They are currently seeking a temporary Office Administrator to join them in one of their offices in Austin, Texas Position details: 2 days per week— 8:30-5pm CST Possibility of slightly more on an ad hoc basis Minimum 16 hours per week 4 month comittment to start (possibility to extend) Role Overview The Office Administrator (OA) is a core in-office role in all of our sales offices. This position reports to and supports the Agent Experience and Sales Management Teams in ensuring a seamless and exceptional office experience. The OA demonstrates dynamic customer focus, positivity, approachability, flexibility, and capabilities to perform in a fast-paced environment. An OA is the first impression for the office, ensuring the office runs efficiently, providing our customers unparalleled service, and playing a critical role in the daily operations of the office. Front End | Agent Facing Behaviors Serves as the face of the office by welcoming and coordinating guests and providing a high-touch experience Builds and nurtures relationships with all customers in the office through frequent touch bases throughout the day Provides services including but not limited to: recognition, networking, community, and retention Maintains office environment by ensuring the office stays clean, stocked and organized throughout the day Answer and direct all incoming calls to the appropriate parties. Solves problems as they occur; escalate facilities/office issues as needed Print projects submitted by agents according to company printing policy Back End | Administrative Tasks Manage and execute the office’s standard operating procedures Ensure cleanliness and overall organization of all areas of the office at all times, including reception, conference rooms, kitchen, and general common areas Oversee planning and logistics associated with office-based events and meetings Manage internal communications including office updates per the guidance of Sales Manager Field internal and external general office inquiries Liaise with Fed-Ex, UPS, USPS, etc. for all incoming and outgoing packages Collect and distribute all incoming mail Assist as needed with facilities management inquiries and service requests for the office and escalate as necessary Communicate with team members to maintain and order necessary office supplies from appropriate vendorsWork collaboratively with other team members and departments to champion questions and feedback on behalf of agents. Partner closely with the Operations Managers and Sales Managers to support them with anything they need. Maintain the internal roster of agents to ensure the directory is up to date. Sales Meeting preparation: Setting up for in-office Sales meetings. Welcoming the presenters and introducing them to the Sales Managers prior to the meetings. Setting up food/coffee/seating and breaking down/cleaning up before and after Sales meetings every Wednesday. Qualifications 1-2 years previous experience in customer service, office management, hospitality, or operations Ability to come on-site in Austin office Previous experience in real estate a plus Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) is a plus Great listening skills, connects well with others, and is empathetic of the customer’s pain points A passion for creating community within a space; you encourage in-office interaction, bonding and engagement Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly Strong verbal communication and presentation skills Meticulous attention to detail, highly organized Ability to work in the office during standard operating hours Ability to lift up to 25 lbs Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Office Administrator serves as the face of the office, welcoming guests, managing the front desk, and ensuring a seamless office experience while supporting the Agent Experience and Sales Management Teams. Administrative tasks include maintaining office organization, managing supplies, handling mail/packages, and preparing for sales meetings.