RECEPTIONIST at THE DESERT HIGHLANDS ASSOCIATION
Scottsdale, Arizona, United States -
Full Time


Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telephone Skills, Customer Service, Interpersonal Skills, Written Communication, Oral Communication, Microsoft Office, Office Equipment, Concierge Service, Organizational Skills, Attention to Detail, Time Management, Problem Solving, Teamwork, Professionalism, Safety Awareness, Mail Handling

Industry

Golf Courses and Country Clubs

Description
Description CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION! Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona. Desert Highlands is a private residential golf community that offers only the finest amenities and exceptional service to our exclusive members. Desert Highlands has been recognized as a Five-Star Platinum Club, ranked as #11 in the top 100 Golf Clubs, a Distinguished Emerald Club and one of America's Healthiest Clubs. Our employees are trained to be the finest, service-oriented employees in the Club industry. No matter the position, each employee represents the Club to Members and prospective Members. We are more than just an employer; we are a family serving a family. Mission: We provide exceptional experiences that instill pride in our community. Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation. Core Values: Respect, Heritage, Dynamic, Community, Excellence, & Integrity Come join our Desert Highlands Family! Job Description Primary Purpose: Operate telephone switchboard; relay messages to telephone stations; greet members and guests, take dining and conference room reservations, assist Membership Communications Manager with the distribution of all member mailings/publications. Maintain an efficient concierge service program. Maintain reservation books for dining and conference room. Essential Functions: · Operates telephone switchboard; answers the telephone; transfers calls to proper extensions; takes messages for members and staff. · Greets members and guests. Directs prospective purchases, delivery personnel, and etc. · Provide full service concierge department for outside activities, i.e., flowers, gifts, reservations, tickets, plays, etc. Assist in telephone training. · Ensure the overall cleanliness of the reception area. · Assist with copying printing and mailing of all member flyers, publicity for member activities and special events. · Maintain reservation books for dining and conference room. · Produce reservation sign-up sheets for all events. · Miscellaneous typing projects and assistance with monthly mailings of statements to members. · Take members’ “To-Go Orders”. · Provides change to members and guests upon request. · Sorts and distributes incoming mail. · Maintains supply of club information for members. · Fulfills guests’ requests (i.e. places phone calls, holds letters or packages, etc.) · Performs on or off-site errands. · Performs general office work such as word processing, filing, and operating copy and fax machines. · Works on special projects as assigned. · Maintains supply inventories for the reception area. · Reports unauthorized people in Club facility or around facility to management. Requirements Requirements: High School Diploma or General Education Degree (GED); or one year related experience and/or training. Excellent telephone skills. This job is to be performed at the Receptionist/Front Desk and the incumbent will be expected to be in this work area on a consistent basis during the workday. Reliable and predictable attendance. Present a positive, professional image. Must be self-motivated and customer service oriented. Strong interpersonal as well as written and oral communication skills. Proficiency in using Microsoft Office Word, Excel, Outlook, Publisher and PowerPoint and database programs. Ability to work with general office equipment such as a personal computer and keyboard, facsimile machines and photocopier. Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards. Physical Demands & Work Environment: Position is in busy, non-smoking clubhouse in a private residential community in N. Scottsdale. Must be able to frequently sit, stand, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, crawl, and walk. Ability to lift up to 50 lbs., and to lift overhead and push/pull, move lighter objects
Responsibilities
The receptionist operates the telephone switchboard, greets members and guests, and assists with reservations and member communications. They maintain the reception area and provide concierge services for outside activities.
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