We are looking for a friendly and professional Receptionist to join our team at The Gwbert Hotel. This role also supports Gwbert Holidays, our collection of self-catering holiday houses, giving you a varied and rewarding position at the heart of our guest experience.

ABOUT YOU

We’re looking for someone who is:

• Friendly, approachable, and guest-focused
• Organised with strong attention to detail
• Confident in using computers and booking systems (training provided)
• Able to work as part of a team and under their own initiative
• Fully flexible with availability to work weekends and bank holidays as part of a rota

Job Type: Full-time
Pay: From £12.35 per hour
Expected hours: 32 – 40 per week
Work Location: In perso

As a Receptionist, you will be the first point of contact for our guests, providing a warm welcome and ensuring an excellent standard of service throughout their stay. Your responsibilities will include:

• Handling guest check-ins and check-outs efficiently and professionally
• Managing reservations and responding to enquiries (by phone, email, and in person)
• Assisting guests with information about the hotel, holiday houses, and local area
• Liaising with other departments to ensure smooth guest experiences
• General administrative and reception duties