We are looking for a full time receptionist to work in our busy 4 star hotel as part of our Front of House Team. The applicant will have excellent customer service and communication skills and previous hotel reception experience or experience of using the OPERA system is beneficial to this role.

The main duties include:

• Ensuring guests receive exceptional customer service at all times
• Ensuring the smooth running of day to day reception activities
• Checking guests in and out and ensuring all their needs are met
• Generating business through reservations

The position is 40 hours per week, working 5 days out of 7 including Bank Holidays and weekends. Shifts are in operation between the hours of 7.00am and 11pm.
Benefits include staff discount in our Mint Condition Health and Fitness suite and our 2 AA Rosette awarded restaurant and staff rates for The Imperial Hotel and other hotels in our group.
Job Type: Full-time
Pay: Up to £12.71 per hour
Expected hours: 40 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Sick pay

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Llandudno, LL30 1AP: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Ensuring guests receive exceptional customer service at all times
• Ensuring the smooth running of day to day reception activities
• Checking guests in and out and ensuring all their needs are met
• Generating business through reservation