Receptionist at The Orthopaedic Institute

Lecanto, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Teamwork, Multitasking, Communication, CPT Codes, ICD-10 Coding, Computer Skills, Practice Management Software, HIPAA Compliance, OSHA Compliance

Industry

Medical Practices

Description

Description JOB OVERVIEW: Join our friendly, fast-paced medical team as a Front Desk Receptionist! You’ll be the first point of contact for our patients and play a key role in delivering excellent care. We value teamwork, growth, and making a real impact on patient experience. The Receptionist role is responsible for providing patient-oriented service in a back office setting; performs a variety of clerical and administrative duties related to the delivery of patient care and performing other back office duties as required in a fast-paced, customer-oriented clinical environment. ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: Answer the telephone and handle calls in a timely and friendly manner including appropriate documentation of the call All pre visit chart prep Obtains insurance authorization and verifies coverage prior to patients appointment, notifies patient of the current status Manage all out going referrals Work effectively with procedure scheduler and clinic coordinator Communicate with physician’s staff to insure quality of care Maintain operations by following policies and procedures ( HIPAA- OSHA) Other duties as assigned Requirements QUALIFICATIONS/LICENSE: None EDUCATION: High School Diploma or equivalent EXPERIENCE: Minimum one year customer service experience in a medical office environment preferred but not required SKILLS: Excellent customer service skills. Teamwork Comfortable working in fast paced environment. Ability to multitask Excellent communication skills, both verbal and written. CPT codes and ICD-10 coding Proficient with computer skills including experience with practice management software desired. PHYSICAL REQUIREMENTS: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear. Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.) Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms. Occasionally lift and/or move over 25 pounds. Fine hand manipulation (keyboarding). Travel may be required to existing or new TOI locations. Benefits & Career Growth Health, dental, and vision insurance options Paid time off and holidays Professional development and training opportunities, including BMO training Supportive team environment where your contributions are valued Opportunities for career advancement and skill-building Employee engagement events and team activities to foster a positive workplace

Responsibilities

The Receptionist acts as the first point of contact for patients, managing phone calls, performing pre-visit chart preparation, and handling insurance authorizations and verification prior to appointments. This role also involves managing outgoing referrals and maintaining operational policies related to patient care delivery in a clinical environment.