Receptionist at The Surplus Line Association of California

San Ramon, California, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

30.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office Suite, Customer Service, Multitasking, Time Management, Written Communication, Verbal Communication, Organizational Skills, Office Equipment Operation, Stress Management, Proactive Problem Solving

Industry

Insurance

Description

Description Job Information Salary: $30/hour Full-time In-Office Schedule: Monday to Friday – 8:30A – 4:30P About Us: At the Surplus Line Association of California (SLA), we don’t sell insurance—we protect access to it. As the only organization overseeing California’s $20+ billion surplus lines insurance marketplace, we help support coverage availability for businesses—from film studios to freight haulers—when risks are too complex, too large or too unique for the standard market. Each year we review more than 1 million policy transactions, equip insurance brokers with compliance tools and continuing education courses, monitor the financial stability of global insurers and deliver data-driven insights that help the industry stay ahead of emerging risks. That impact—combined with our strong employee culture—has earned us recognition by Fortune as one of the Bay Area’s best places to work. Quick Clarifier: We are not insurance agents or a government agency—and we won’t be quoting your car or life insurance. We oversee a multibillion-dollar market that primarily serves businesses with hard-to-place risks. It’s niche, essential and surprisingly interesting. Position Overview: We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. This position is the first point of contact for the SLA. Duties include welcoming guests and coordinating front-desk activities, including distributing correspondence and redirecting phone calls. Requirements Responsibilities/Duties Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area and lunchroom is tidy and presentable Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Knowledge, Skills, Abilities To be successful as our front desk support representative, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, the Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and execute all administrative tasks to the highest quality standards. Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (phones, computers, printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Benefits/Perks Company paid Medical, Dental and Vision Insurance Generous Paid Time Off 11+ Paid Holidays 401(k) Retirement Plan (Safe Harbor Plan) Life Insurance Disability Insurance Flexible Spending Account Wellness Reimbursement Learning and Development Opportunities The SLA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Responsibilities

Manage the front desk as the first point of contact, welcoming guests and coordinating office activities. Handle incoming phone calls, distribute mail, and maintain the tidiness of the reception and lunch areas.