Receptionist at The US Oncology Network

Lakewood, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

21.0

Posted On

03 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organizational Skills, Attention to Detail, Emotional Intelligence, Computer Proficiency, Microsoft Office, Medical Office Experience

Industry

Hospitals and Health Care

Description

Overview Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a Receptionist in Lakewood. We are a fast-paced oncology practice dedicated to providing compassionate, high-quality care to our patients. Our team values empathy, professionalism, and excellence in every interaction. Salary Range: $19.50-$21.00 Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance Responsibilities We are seeking an exceptional Medical Office Receptionist to join our team. This role is the first point of contact for patients and visitors, requiring outstanding customer service skills and high emotional intelligence to support our patients. Greet patients and visitors into the clinic in a prompt, courteous and professional manner. Obtain all appropriate forms as required. Obtain demographic and insurance information. Obtain copy of patient’s insurance cards and current driver's license for file. Update demographic and insurance information as needed in the system. Register all new patients into the system. Notify nursing staff of patient arrivals, placing charts in appointment order. Assist in preparing charts for next day’s appointments and prints schedules as needed. Collect co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary. Distribute condolence cards to patients families as requested. Maintain lobby area in a neat and orderly manner. Identify no shows and forwards for patient notification. Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation. Follow policies and procedures to contribute to the efficiency of the front office. Cover for other front office functions as requested Qualifications Minimum Qualifications: High school diploma or equivalent required. Minimum two year's office experience. Must have excellent communication skills, written and verbal. Proficiency with computer systems a requirement. Microsoft (Outlook, Word, and Excel) a plus. Previous experience in a medical office or healthcare setting preferred. Exceptional customer service and communication skills. High emotional intelligence and ability to remain calm under pressure. Strong organizational skills and attention to detail. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires manual and finger dexterity, and eye-hand coordination for computer work. Occasionally lifting files or paper weighing up to 30 pounds. Requires corrected vision and hearing to normal range for telephone contacts. All qualified candidates are required to pass a background check and non-Federal drug test (which excludes marijuana) post offer of employment and prior to hire. This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early. To apply for this position, start the process by clicking the blue "apply" button. Candidates will be required to show proof of being vaccinated against influenza upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

Responsibilities

The Receptionist is responsible for greeting patients and visitors, obtaining necessary forms and information, and assisting in the registration of new patients. They also manage patient arrivals, prepare charts, and maintain the lobby area.