Position Overview: We are seeking a motivated and enthusiastic individual to join our team as a Receptionist at The Wrong Gym. As the first point of contact for our members and guests, you will play a pivotal role in providing excellent customer service and ensuring a positive experience for everyone who enters our facility.

SKILLS AND QUALIFICATIONS:

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational skills with attention to detail.
• Proficiency in computer applications such as MS Office and fitness management software (training provided).

PREFERRED QUALIFICATIONS:

• Previous experience in customer service, hospitality, or fitness-related industries is advantageous but not required.
• Passion for fitness and wellness is a plus.

• Greeting and Welcoming: Welcome members and guests to The Wrong Gym with a friendly and approachable demeanor.
• Membership Services: Assist with membership inquiries, sign-ups, cancellations, and billing questions in accordance with company policies.
• Appointment Scheduling: Manage scheduling for fitness consultations, personal training sessions, and group classes.
• Answering Inquiries: Handle incoming calls and emails regarding gym services, membership options, and general inquiries.
• Facility Tours: Conduct tours of the gym facilities for potential members, highlighting key features and amenities.
• Administrative Support: Assist with administrative tasks such as data entry, filing, and maintaining member records.
• Customer Assistance: Provide information and guidance on equipment usage, class schedules, and fitness programs.
• Maintaining Cleanliness: Ensure reception and lobby areas are clean, organized, and presentable at all times.