Are you a warm, bubbly, and organised individual who loves working with children and families? Do you thrive in a fast-paced, energetic environment? We’re looking for a Receptionist to be the welcoming face at our busy and vibrant paediatric centre and play zone.

KEY REQUIREMENTS

• Previous experience in a customer-facing receptionist or front desk role
• Familiarity with booking systems and administrative procedures
• Excellent communication and interpersonal skills
• Quick learner with strong attention to detail and multitasking ability
• Positive, bubbly personality with a professional and reliable work ethic
• Genuine love for working with children and families
• Able to remain calm and efficient in a fast-paced environment
• Strong spoken and written English

ABOUT THE ROLE

As our Front of House Receptionist, you will be the first point of contact for children, parents, and visitors. You’ll ensure a smooth and professional reception experience, while managing bookings, enquiries, and supporting the day-to-day operations of the centre.
You will report directly to the Reception Services Coordinator and will be overseen by the Head of Admin.

KEY RESPONSIBILITIES

• Greet and assist children, parents, and visitors with warmth and professionalism
• Manage bookings, scheduling, and check-in/check-out processes
• Handle incoming calls, emails, and walk-in enquiries efficiently
• Maintain accurate records and daily registers
• Provide administrative support to the team (filing, data entry, inventory updates, etc.)
• Ensure the front desk and waiting area are clean, organised, and child-friendly
• Support health and safety procedures, including emergency protocols
• Assist with event registrations and promotional campaigns, if required