JOB DESCRIPTION & REQUIREMENTS

We are a friendly and fast-paced dental clinic with branches in Jurong and Clementi, looking for a well-spoken, responsible, and service-oriented Clinic Receptionist to join our team.
You will be the first point of contact for patients and play a key role in creating a welcoming and professional clinic environment.

REQUIREMENTS

• GCE ’O’ Level or equivalent
• Prior experience in clinic reception, customer service, or F&B/hospitality a plus
• Able to communicate clearly and professionally in English
• Proficient with basic computer skills (Microsoft Excel, clinic software training will be provided)
• Friendly, reliable, organized, and a team player
• Willing to work on weekends and selected weekday evenings

• Greet and register patients warmly at the front desk
• Handle phone, WhatsApp, and walk-in enquiries and appointment scheduling
• Coordinate daily patient flow and support the dentists’ schedules
• Manage patient records, invoicing, and payment collection (including insurance/CHAS/Medisave claims)
• Maintain clinic cleanliness and stock of front-desk materials
• Handle administrative tasks (data entry, form preparation, stock orders)
• Support marketing activities when needed (e.g., managing reviews)