Receptionist at University Hospitals

Parma, Emilia-Romagna, Italy -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Communication, Relationship Building, Problem Solving, Detail Oriented, Organized, Verbal Communication, Composure Under Stress, PC Proficiency, Microsoft Office, Office Equipment Use

Industry

Hospitals and Health Care

Description

A Brief Overview Monday-Friday rotating weekends and holidays 1pm-5pm at Parma Medical Center Incumbents in this position must exhibit competency in working with patients of various age groups to promote and facilitate guest relations through interactions with patients, visitors, physicians and employees, which demonstrates Mission, Vision and Values. What You Will Do Answer telephone, screen and direct/relay calls. Provide organizational information to callers as needed. Greet persons entering organization in a friendly and helpful manner. Provide assistance and direction to patients, customers, vendors and employees at main entrances. Provide (walking) escort assistance to persons as needed. Handle queries from the public and customers. Perform general administrative and clerical support duties as needed. Receive and sort deliveries as needed. Provides age specific assistance/services to patients and families of toddlers through geriatrics as needed. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Education High School Equivalent / GED (Required) Work Experience 1+ years related experience as secretary/ receptionist (Required) Knowledge, Skills, & Abilities Able to stand and walk for extended periods of time. (Required proficiency) Detail-oriented and organized, with good problem solving ability. (Required proficiency) Notable client service, communication, and relationship building skills. (Required proficiency) Must have strong verbal communication skills. (Required proficiency) Able to maintain composure during stressful situations. (Required proficiency) Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e., printers, copy machine, FAX machine, etc.). (Required proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10%25

Responsibilities

The receptionist will answer telephone calls, greet visitors, and provide assistance and direction to patients and customers. Additional duties include handling queries, performing clerical support, and ensuring compliance with policies regarding Protected Health Information.