Full job description

We are looking for a professional, organized, and customer-focused Receptionist to join our team. The successful candidate will be responsible for managing front desk operations, assisting clients and visitors, coordinating bookings, and ensuring a high standard of customer service.

Key Responsibilities

• Manage daily reception and front desk operations in a professional and organized manner.
• Answer incoming calls promptly, handle inquiries, and direct calls or messages to the appropriate departments.
• Respond to client inquiries regarding bookings, services, availability, and procedures.
• Coordinate with Operations, Customer Service, and other relevant departments to ensure bookings and client requests are handled efficiently.
• Follow up on pending requests and promptly report booking discrepancies, customer concerns, and operational issues to Supervisors.
• Provide administrative support and assist with client-related follow-ups as required.
• Maintain a clean, organized, and presentable reception area at all times.
• Handle customer and company information with confidentiality and professionalism.
• Deliver excellent customer service while consistently maintaining company standards for communication, professionalism, and guest care.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong customer service and client-handling skills.
• Good organizational, multitasking, and time-management abilities.
• High attention to detail and accuracy.
• Professional telephone and email etiquette.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Ability to remain calm and effective in a fast-paced environment.
• Professional appearance, positive attitude, and strong teamwork skills.

Candidate Profile

The ideal candidate should be:

• Professional, friendly, and customer-oriented.
• Well-organized with strong attention to detail.
• Confident in handling phone calls, emails, and customer inquiries.
• Able to manage multiple tasks and priorities effectively.
• A strong communicator with a positive and helpful attitude.
• Reliable, presentable, and able to work effectively as part of a team.
• Comfortable working in a fast-paced, client-facing environment.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

Application Question(s):

• Can Join Immediately

Work Location: In person

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