Receptionist, Veterinary Assistant, Kingsway Animal Hospital
at
VCA Animal Hospitals
Hamilton, ON L8K 1V7, Canada
-
Full Time
Start Date
Immediate
Expiry Date
09 Dec, 25
Salary
0.0
Posted On
10 Sep, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Hospitals
Industry
Hospital/Health Care
Description
Responsibilities
Create a warm and welcoming environment for our patients and pet parents
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond to and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
Scheduling appointments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Previous customer service or front desk experience in hospitality is an asset!
No experience with animals, no problem, so long as you love pets
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