Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
About the role
Join us in this exciting Melbourne-based Receptionist role! You’ll provide outstanding customer service and administration to all internal and external stakeholders, focusing on reception and the office environment at 452 Flinders Street and other offices as needed.
Please note: This role is based in our Melbourne office and requires you to be onsite five days a week. We look forward to working together in person!

What you’ll be doing day-to-day

• Serve as the first point of contact for employees, vendors, suppliers, couriers, contractors, and visitors, managing their access.
• Assist with office event planning, including catering, and provide executive support such as issuing purchase orders through Pronto and booking travel.
• Manage access control and security, including issuing access cards, conducting monthly audits, and handling meeting room bookings.
• Manage the stock and storage areas for stationary, kitchen supplies and ensure stock is kept at appropriate levels
• Oversee office logistics, including arranging courier and mail pickups/deliveries, managing incoming mail, maintaining stock levels for supplies, and covering for the Office Manager during leave.
• Prioritize safety, report hazards and injuries promptly, adopt environmentally friendly and safe work practices, and adhere to the company’s Code of Conduct, Values, and behaviors.

Building Management

• Facilitate any repairs/work that need to be done (i.e. air conditioning, lights, bathrooms, lifts) and effectively provide ongoing updates as to the status as by instruction of Office Manager
• Liaise with cleaning staff to ensure quality cleaning is maintained as per agreed standards
• Assist the Office Manager in managing Fire Warden/First aid training and maintenance
• Maintain a good working relationship with the site Building managers.

Projects

• Support the National Property Manager and Office Manager by participating in national business improvement and cost reduction initiatives

What you’ll bring to this role

• 3+ years in a Reception/admin or similar role
• 2+ years’ experience with Microsoft Office (Outlook, Word, Excel)
• The ability to prioritize tasks depending on importance
• Great communication with C-Suite stakeholders
• Excellent professional presentation and interpersonal skills
• Demonstrates punctuality, reliability, excellent time management, and attention to detail.
• Possesses strong written and verbal communication skills, computer literacy, and a common-sense approach to problem-solving.
• Capable of working well both in a team and autonomously, building effective relationships across cultures, maintaining a positive outlook and high work ethic, and handling matters with confidentiality, tact, and discretion.

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
• Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service!
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process

What you’ll be doing day-to-day

• Serve as the first point of contact for employees, vendors, suppliers, couriers, contractors, and visitors, managing their access.
• Assist with office event planning, including catering, and provide executive support such as issuing purchase orders through Pronto and booking travel.
• Manage access control and security, including issuing access cards, conducting monthly audits, and handling meeting room bookings.
• Manage the stock and storage areas for stationary, kitchen supplies and ensure stock is kept at appropriate levels
• Oversee office logistics, including arranging courier and mail pickups/deliveries, managing incoming mail, maintaining stock levels for supplies, and covering for the Office Manager during leave.
• Prioritize safety, report hazards and injuries promptly, adopt environmentally friendly and safe work practices, and adhere to the company’s Code of Conduct, Values, and behaviors

What you’ll bring to this role

• 3+ years in a Reception/admin or similar role
• 2+ years’ experience with Microsoft Office (Outlook, Word, Excel)
• The ability to prioritize tasks depending on importance
• Great communication with C-Suite stakeholders
• Excellent professional presentation and interpersonal skills
• Demonstrates punctuality, reliability, excellent time management, and attention to detail.
• Possesses strong written and verbal communication skills, computer literacy, and a common-sense approach to problem-solving.
• Capable of working well both in a team and autonomously, building effective relationships across cultures, maintaining a positive outlook and high work ethic, and handling matters with confidentiality, tact, and discretion