COMPANY DESCRIPTION

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.
Since 2000, we’ve been keeping businesses connected.
At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof.
Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.
Job Description
We are looking for a professional, approachable, and highly organised Receptionist to be the first point of contact for all visitors, contractors, and staff at our Wavenet Office and Recovery Centre. This role is essential in maintaining a safe, secure, and welcoming environment while ensuring smooth day-to-day operations on site.
You’ll play a key role in supporting site administration, managing access control, maintaining reception standards, and coordinating daily activities. If you’re someone who takes pride in creating a positive first impression, thrives on attention to detail, and enjoys a varied support role, we’d love to hear from you.

WHAT WE NEED FROM YOU

To thrive in this role, you’ll bring a friendly, professional presence and the ability to keep things running smoothly front-of-house. Here’s what we’re looking for:

EXPERIENCE & KNOWLEDGE

• Previous experience working in a reception or front-of-house environment
• Confident and professional telephone manner
• Strong written and verbal communication skills
• Good PC literacy and familiarity with basic office systems
• Well-developed organisational skills and the ability to prioritise tasks effectively

SKILLS & PERSONAL QUALITIES

• A smart, presentable, and professional approach
• Flexible, reliable, and able to work on your own initiative
• Positive attitude with a strong work ethic
• Able to stay calm under pressure and manage multiple tasks at once
  Additional Information

• Greet and register all visitors and contractors in a professional, courteous manner, ensuring ID checks and Health & Safety procedures are followed.
• Act as the central point of contact for all site activity and manage the on-site diary to ensure accurate record keeping.
• Maintain a clean, welcoming reception area and uphold professional front-of-house standards at all times.
• Coordinate meeting room bookings and prepare spaces as required.
• Manage building access, including programming visitor passes and maintaining key/card registers.
• Liaise with security providers, providing daily handovers and managing out-of-hours procedures.
• Handle incoming calls efficiently and direct queries appropriately.
• Assist with site admin tasks, monthly reporting, and consumables stock management.
• Support the Centre Manager with any additional duties to ensure the site remains fully operational and customer-ready.
  Qualifications