12 HOURS PER WEEK - SATURDAY AND SUNDAY FROM 8AM TO 2PM.

Join us as a Receptionist at Anchor to make a real and positive difference to the lives of older people. You will support happy living by providing a polite, friendly and professional reception service to the location, including welcoming visitors and acting as a first point of contact. Having a customer service NVQ level 2 is desirable.

• Greet visitors, families, and professionals with warmth and professionalism
• Answer and direct incoming calls, taking messages and managing enquiries
• Monitor visitor access and maintain security protocols, including signing in/out procedures
• Support administrative tasks such as filing, data entry, and updating resident records
• Assist with scheduling appointments, meetings, and staff rotas
• Handle incoming and outgoing mail and deliveries
• Maintain a tidy and welcoming reception area
• Provide general support to the management team and care staff
• Uphold confidentiality and safeguarding standards at all times
• Offer reassurance and empathy to families and visitors, especially during sensitive situations