RECEPTIONIST at Wilson-McShane Corp

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

26.87

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Oral Communication, Professionalism, Data Entry, Multiline Phone Systems, Microsoft Excel, Microsoft Word, Microsoft Outlook, Clerical Duties, Multi-tasking

Industry

Financial Services

Description

Description Wilson-McShane Corporation, a third party administrator for Taft-Hartley funds, is seeking a full-time Receptionist in our Kansas City, MO office. The schedule is Monday-Friday, 8:00 AM to 5:00 PM with a compensation of $26.87 per hour. Essential Duties and Responsibilities include the following: Answers high volumes of incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or queue. Answers questions about the Company and provide callers and/or guests with address, directions, and other information. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Performs clerical duties such as preparing mailings, data entry and collating. Maintains a clean reception area by complying with company standards. Contributes to team effort by accomplishing related results as needed. Other duties as assigned The Receptionist position is a non-exempt position and includes benefits such as the following: Low Deductible Health, Prescription Drug and Dental Benefits Voluntary Vision, Accident, Critical Illness and Pet Insurance Flexible Spending Account (FSA) Employer Contribution to 401(k)-No Match Required 401(k) and Roth 401(k) Paid Holidays and Paid time off Dependent Care Reimbursement Account Life Insurance and AD&D Employee Assistance Program, including access to confidential counseling (virtual and in-person) To perform the job successfully, an individual should demonstrate the following competencies: Customer Service- Responds promptly to customers needs; Responds to requests for service and assistance; Manages difficult or escalated calls professionally. Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibilities for own actions; Follows through on commitments; Team Player. Quality- Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity- Meets productivity standards. Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent. Adaptability- Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events; Ability to prioritize and multi-task multiple projects. To perform the job successfully, an individual should have the following qualifications: 3 year minimum related experience and/or training. Multiline phone system experience and excellent verbal and written skills. Familiar with Taft Hartley Funds Experience with Microsoft office: Excel, Word, Outlook

Responsibilities

Manage high volumes of incoming calls and greet visitors to provide company information and directions. Perform essential clerical tasks including data entry, mail preparation, and maintaining the reception area.