JOB SUMMARY

The Receptionist is responsible for handling front office reception and administrative duties, including greeting guests, answering phones, managing correspondence, and supporting office operations. This role may also include responsibilities related to Human Resources administration that require strict confidentiality.

EDUCATION AND/OR EXPERIENCE

• Previous professional office experience required; front desk or reception experience strongly preferred.
• Professional appearance and demeanor required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Impeccable verbal and written communication skills.
• Advanced working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively under pressure.
• Must display a high level of integrity when handling confidential information.
• Self-driven, proactive, and reliable in managing responsibilities.

• Visualize, fulfill, and implement the company vision and core values.
• Provide front-desk coverage, including answering phones, greeting visitors, and directing them appropriately.
• Answer, screen, and forward incoming calls/voicemails while providing basic information as needed.
• Monitor and respond to general email correspondence.
• Receive, sign for, sort, and distribute mail, deliveries, and couriers (FedEx, UPS, Amazon, etc.).
• Perform daily mail runs, including organization and internal delivery.
• Manage conference room scheduling and assist with meeting logistics.
• Maintain office supply inventory; anticipate needs, place and expedite orders, and restock as required.
• Order and stock drinks, snacks, utensils, and maintain kitchen supplies and fridge.
• Submit IT and facilities requests as needed.
• Assist recruiting by greeting and escorting candidates.
• Support event planning, including office birthdays, family day, and other employee events.
• Convert and process employee hours reports.