RECEPTIONIST at Xiente

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Multitasking, Organization, Customer Service, Reception, Administrative Support, Data Entry, Bilingual, HIPAA Compliance, Child Safety, Scheduling, Filing, Mail Sorting, Professionalism, Front Desk Management

Industry

Civic and Social Organizations

Description

Description You can use this as a polished, professional job description tailored specifically for a Receptionist role at Xiente. It matches the organization’s community-focused, people-centered mission and fits well with how their other roles are structured. Receptionist – Xiente (Philadelphia) The Receptionist serves as the first point of contact for families, staff, visitors, and community partners at Xiente. This role supports the organization’s mission by providing a welcoming, organized, and professional front-desk experience. The Receptionist ensures smooth daily operations by managing communication, assisting with administrative tasks, and maintaining a positive, service-oriented environment. Key Responsibilities Greet visitors, families, and staff in a warm, professional manner. Answer and direct phone calls, take messages, and respond to general inquiries. Maintain visitor logs, sign-in procedures, and front-desk security protocols. Assist with scheduling, appointment reminders, and distributing information to families and staff. Support administrative tasks such as filing, scanning, copying, and data entry. Receive and sort mail, packages, and internal documents. Maintain a clean, organized, and welcoming reception area. Provide support to program staff, HR, and leadership as needed. Uphold confidentiality and follow all organizational policies, including HIPAA and child-safety requirements. Requirements Requirements & Qualifications High School Diploma or GED required. Previous experience in customer service, reception, or administrative support preferred. Strong communication and interpersonal skills. Ability to multitask, stay organized, and manage a busy front desk. Basic computer skills (Microsoft Office, email, scheduling tools). Bilingual English/Spanish strongly preferred. Ability to work with diverse families and community members. Required clearances: Child Abuse, Criminal History, and FBI.

Responsibilities

The Receptionist greets visitors and manages communication at the front desk, ensuring a welcoming environment. They also assist with administrative tasks and uphold confidentiality in accordance with organizational policies.